
Webinar | Customer Experience reloaded – AI & SAP CX in Practice
Thu, 28 May
|Webinar session
Most sales reps didn't get into sales to fill in CRM fields. Yet that's where a big chunk of their day goes. Discover on May 28th, how AI eliminates the admin and creates customer experiences that actually make a difference, including a live demo of Donna.


Time & Location
28 May 2026, 11:00 – 12:00 CEST
Webinar session
Guests
About the event
Your customers expect more — here’s how you deliver.
Let’s be honest — most sales reps didn’t get into sales to fill in CRM fields. Yet that’s where a big chunk of their day goes. Updating records, writing call reports, chasing data. Time that should be spent with customers, building relationships and closing deals. And beyond the field, critical customer touchpoints across the value chain are still handled too slowly, too manually, or too inconsistently to make a real difference.
In this Lunch & Learn, two expert teams show you — live and with demos — how SAP AI changes that. Less admin. More selling. Smarter customer experiences across the board.
Reserve your spot and see what’s possible in just one hour.
Practical Information
Schedule
5 minutesWelcome & Introduction
25 minutesUsing AI to create differentiating CX across the End-to-End value chain